My printer came with a trial cartridge. What is that?
Many printers come with trial, or starter, cartridges. These are cartridges that have very little ink or toner in them. You can expect to have to replace them very quickly.
In the past few years, some equipment manufacturers have begun to sell these cartridges in stores. Avoid them. They carry a lower price tag per cartridge, but you will end up spending much more money overall on your ink supplies.
Why are ink cartridges so expensive?
We know it’s a lousy answer, but it’s "because they are". Ink is the most expensive liquid that most of us buy - making gasoline seem cheap. The ink in your cartridges typically costs at least $2500 per gallon and can exceed $10,000 per gallon in some cartridges.
We believe that these high costs are obscene, and we’re in business to help you SAVE BIG BUCKS on the high cost of your supplies.
What is the difference between a remanufactured toner cartridge and a refilled one?
To properly remanufacture a toner cartridge, it needs to be disassembled and thoroughly cleaned and inspected. Worn components need to be replaced. Then the cartridges are reassembled, filled with the correct toner, and tested. All of our remanufactured toners have new drums.
A refilled toner is one in which new toner is poured into the cartridge with minimal or no disassembly or cleaning. No parts are replaced. At the extreme is “drill and fill”, in which a hole is made in the cartridge (with a drill or hot iron), toner is poured in, and the hole is sealed.
I bought some refilled ink cartridges on the Internet and they didn’t work. What makes yours different?
That’s not uncommon. There are some very good products available on the Internet and also a lot of junk. The attention to detail in our processes and the extent of our testing help ensure that our ink refills are of the highest quality.
